Known Issues¶

The purpose of this document is to address the known issues of the Pointr Cloud API version 8.x - and propose fixes to be applied.

Please refer to this document if you are facing an issue with the Pointr Cloud API version 8.x. If a fix is introduced for a known issue in the later versions, it will also be included here.

Orphaned Transition Nodes in Neighbor Lists After Level or Building Removal¶

Affected versions: v8.x

A Level or Building may contain transition nodes that serve as connectors for pathfinding between different Levels or Buildings. However, if a Level or Building is removed, Pointr Cloud lacks the requisite mechanism to manage the continued inclusion of these deleted transition nodes in the neighboring node lists of other Levels or Buildings. This results in orphan nodes persisting in the neighbor node lists of the extant Levels or Buildings. Nevertheless, this does not interfere with pathfinding operations, as there is an inherent system in place to confirm the presence of each transition point.

The data is deleted when a building’s deletion is not yet published¶

Affected versions: v8.x

Reason: When a building is deleted on the PC Dashboard but the deletion is not published, the content data for the building is also being deleted and immediately reflects on the SDKs.

Resolution: At present, we do not have a solution for this problem. But this shall be fixed in upcoming releases so that the content deletion will only be applied after the publish process completes.