How to Manage Users¶
This document provides a step-by-step guide on how to manage user permissions by access and scope in the Pointr Cloud Dashboard.
Note
Only Super Admin and Admin have access to manage user permission (Super Admin can manage all users, Admin can manage with equal or lower access (Admin, Editor, Read-Only) within their scope.
1. Access User Management¶
When logged in as a Super Admin on the Pointr Cloud Dashboard, click the “Settings” option in the left-hand menu to access the User Management screen.
2. User and Permissions Tab¶
Depending on users assigned permissions (Super Admin and Admin), in the “User and Permission” tab, users can:
- View all registered users (Super Admin only)
- Sort users by creation date or last access.
- Search users by username (email).
- Add new users.
- Assign or modify user permissions.
- Remove users.
- Reset user passwords.
3. Add a New User¶
- Click the “Add a New User” button.
- Enter the user’s email address.
- Click the “Add New Access” button.
- Select the scope (client, site, or building level).
- Choose the access type (Admin, Editor, or Read-Only).
- Click the “Add User” button to complete the process.
Note
You can also add a user without assigning access initially. After adding the user, click the Edit button in the user list to assign access later.
4. Remove Users¶
- Bulk Removal: Select the checkbox next to the users you want to remove, then click “Remove Selected”.
- Individual Removal: To remove a single user, click the “Remove” button in the corresponding user row.
5. Reset User Password¶
To reset a password, go to the Edit page for the user and click the “Reset Password” button. A password reset link will be sent to the user’s email.
